Incident history

Every incident that affected a customer-visible component, with what we changed afterwards. Maintenance windows announced in advance are listed as well.

Degraded 4 days ago

Reduced cache hit ratio in mil

A configuration push shortened the default TTL for a subset of zones served from Milan, raising origin traffic for about 40 minutes. No requests failed. The push was rolled back and TTL handling for zones without an explicit cache-control header has been made explicit in the config schema.

Partial 23 days ago

Certificate renewal backlog

Automated renewal stalled for roughly six hours after a rate limit was reached at the issuing CA. Existing certificates remained valid throughout; no customer hostname expired. Renewals now start 30 days before expiry rather than 14.

Maintenance 58 days ago

Network maintenance, waw

Planned upstream maintenance at the Warsaw facility. Traffic was drained to fra and ams beforehand. No customer impact was observed.

Older incidents are available on request. Raw availability data for the current contract period can be exported through the History API.